Delivery & Returns

UK MAINLAND

£4.95

Standard Delivery for orders under £30

 

FREE *

Free Delivery for orders over £30

* Excludes heavy and fragile items that require a dedicated courier service

Please contact us with your postcode for a courier quotation - lesley@poppygreenshome.co.uk or call 01749 678912

FREE

Collect from our shop in Wells, Somerset

OTHER

Please contact us for shipping costs to the following destinations

  • Non UK Mainland
  • Highlands
  • Channel Islands
  • Europe
  • International

Please Note:  We cannot be held responsible for any Customs Charges, Duties, Taxes or Import Fees relating to any items sent internationally or to non-UK mainland destinations.

RETURNS

We want you to be completely happy with your purchase and the service we provide.

If you wish to return an item, please notify us via email within 7 working days.

All goods must be returned in their original packaging, and condition in which they were received, and at your own cost.

Please ensure that fragile items are protected and safely packaged.

Please obtain proof or postage as we cannot be held responsible for any items lost in transit.

DAMAGES

Although we take great care to ensure that your parcel arrives safely, we accept that some things are out of our control.

If on receiving your delivery you find an item damaged, please contact us via email with the details and a clear image of the damage/packaging.

Damaged goods must be returned to us, suitably packaged, for a refund.

Please obtain proof or postage as we cannot be held responsible for any items lost in transit.